Sears Appliance Installation Complaint
Water Heater - Sears Water Heaters
- There is an standard installation price offered by Sears.
- San Jose, California area gas installations are done by a single company and they hold a monopoly after the sale of any gas appliance with regards to installations.
- The installers get their foot in the door of the customer, after the customer has paid for the appliance and the standard installation costs (in hundreds).
- The installing company, for lack of any better word, then lies and comes up with additional costs (inflated cost of unneeded parts and labor) for items such as bringing the installation up to the "Code". There are 3 pipes to install and a ground wire, for another few hundred dollar in addition to the initial installation costs.
- Once the customer complains, then the "Installer" cancels the order of the customer. Very Novel idea to avoid further engagement or bad rating.
- A lesson, Never buy from this clueless company anything. It is not the old Sears.
- Avoid any dealings with Santa Clara, San Jose Appliance installations from this company. It is a total waste of time and effort. Honesty and Integrity has no part their business model. Appliances that fail at any cost and installation with intention to rip-off a customer.
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